Terms & Conditions
Deposit and Payment
Reservations are not confirmed until payment has been successfully processed.
Please call the office during office hours for details.
NO Discount Vouchers in High Season unless prior arrangement with management.
Low / Shoulder Season
(Dates outside High Season)
1 nights tariff (AUD) taken at time of booking.
Balance of booking will be processed on day of arrival.
Full payment is required a day prior to arrival if arriving outside office hours.
Shoulder Season / easter & september holidays
2 nights accommodation taken at time of booking. Final payment 1 month prior to arrival.
High Season: 23rd December - 22nd January
A 3 nights tariff (AUD) deposit per apartment will be processed for all bookings.
Balance of booking will be required 30 days prior to arrival.
12th December to 26th January
2 nights accommodation taken at time of booking.
Final payment 1 month prior to arrival.
credit card surcharge
a 1.75% surcharge will be charged for all MasterCard & Visa Card transactions whether through the website or in person.
Amex will incur a 4% Surcharge.
Valid from 1st December, 2014
Personal Cheques are not accepted as a method of payment on arrival.
Cancellation PolicyThe guest acknowledges that they are aware of the following cancellation policy.
Low / Shoulder SeasonCancellation 2 weeks or more prior to arrival incur $50 cancellation fee.
If cancelled less than 2 weeks you forfeit 2 nights deposit unless we are able to re-let for the full stay.
High Season or Special Events Period
Bookings cancelled prior to final payment incur a $50 cancellation fee.
The balance must be paid in full 30 days prior to arrival.
No refund unless we are able to re-let for the full stay.
CONDITIONS OF STAY A PRE-AUTHORIZATION of $300.00is required for BOND on Check-in on a valid credit card.
Where a credit card is not available a $300.00 cash bond will be required on check-in for any damages or charges as will Drivers License or passport details.
UNDER 18's - All guests under the age of 18 must be accompanied by a parent/guardian.
We reserve the right to refuse any booking if the legal guardian over 18 cannot provide a current photo ID on check-in.
Parties and loud music is not permitted and will not be tolerated.
Guests will be requested to leave immediately without refund.